Download a printable Patient Guide [PDF, 1.7MB]
Scheduling your First Appointment
To schedule an appointment, call the New Patient Office at 888-FOX-CHASE or click here to register.
Fox Chase Cancer Center accepts both self- and physician-referred patients. Please be prepared to supply the following information when you request a new patient appointment:
- Your name, address, telephone number and Social Security number
- Diagnosis and date of diagnosis
- How you received your diagnosis (i.e. CT scan, biopsy, etc.) and at what hospital or facility
- Name and contact information for your referring physician and/or primary-care physician (if you would like Fox Chase to send reports to your physician[s])
Once you have provided us your information, we will work with you and a Fox Chase clinician on a review of your records. This review will assist us in determining which of our providers and/or clinical programs you should be seen by. If you have a referral to a specific provider, we will work with that provider on the clinical review.
Scheduling Your Appointment
A New Patient representative and/or a Nurse Navigator will match you with a Fox Chase oncology specialist and help you schedule your first appointment as quickly as possible.
Once you have finished with the New Patient representative and/or Nurse Navigator, you will be asked to speak with a registration staff member who will collect your insurance information, including the name of your insurance company, group number and ID number, and for those with an HMO, your physician provider number. (If you have already submitted this information online, it will be reviewed for accuracy.)
If you have questions before your first appointment, or if you need to change your pre-registration information, please call 215-728-2570.
Shortly after scheduling your appointment, you will receive in the mail a Fox Chase Cancer Center's New Patient Packet, which will contain important information about your scheduled visit(s).
Automated Appointment Reminder Service
We will call to remind you of the date, time and location of your appointments at Fox Chase. You will receive a call through our automated phone system a few days before your scheduled visit. If needed, our system lets you cancel your appointment. We also use our automated phone system to let you know if your upcoming appointment must be cancelled or rescheduled.