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Visitor Information

Updated: June 10, 2021
 

Fox Chase Cancer Center is open and operating during normal business hours and offering telehealth appointments when appropriate for our patients. We are closely monitoring developments related to coronavirus disease 2019 (COVID-19) and are committed to the safety and well-being of our patients during this COVID-19 pandemic.

Fox Chase is determined to keep COVID-19 out of our center. In an effort to safeguard our patients, staff, faculty, and volunteers, and minimize the risk of exposure to COVID-19, the following measures have been put in place:​

  • We are following restricted visitor policies during the COVID-19 pandemic. However, as more individuals receive the COVID-19 vaccine and the number of new cases continues to decline in the United States, we are adapting our policies as needed and allowing more visitors into our facilities. Our latest guidelines are listed here.
  • All patients will be screened at all Fox Chase locations.
  • All individuals entering all Fox Chase locations will be given a face mask to wear during their time in our facilities (regardless of their vaccination status). This includes all employees.

We know this pandemic can be concerning for patients and their loved ones. Fox Chase will continue to prioritize the safety of our patients, volunteers, and staff during this time.

If you have questions regarding your upcoming appointment or your care at Fox Chase, please contact your care team.

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If someone has a cold, sore throat, infectious disease or fever, he or she should not visit any patient room, as cancer patients may be prone to catching an illness.

Parking

Fox Chase Cancer Center 
333 Cottman Avenue
Philadelphia, PA 19111-2497
All parking on the Fox Chase campus at 333 Cottman Avenue is free. Patients may choose to park in the West Garage or East Garage.

Meals and Snacks

Meals and snacks available in the cafeteria (located in the Center Building), and at the Coffee Cart (located in the Prevention Pavilion) open Monday through Friday. The Terrace Cafe, behind the Outpatient entrance, is open seven days a week.

Karen's Korner Gift Shop

Karen’s Korner gift shop carries gifts, cards, stamps, jewelry and other items. The shop is located on the first floor of the Cancer Prevention Pavilion and is open Monday to Friday, 9 am to 5 pm, or call 215-214-1617.

All on-site vendor sales through the Friends of Fox Chase Cancer Center and the Temple University Hospital - Jeanes Campus Auxiliary have been postponed due to coronavirus concerns until further notice.

 

Wireless Access

Wireless Internet service is available throughout the Fox Chase Cancer Center campus. There is an open connection for patients and other visitors. No registration or password is required.

In your laptop's list of available wireless connections, choose FCCCguest.

Cell Phones

Cell phones and communication devices may be used, but it is a violation of policy and federal confidentiality laws to use a cell phone, camera or any other device to take pictures of patients or staff, or to record conversations. Fox Chase is not responsible for lost or missing cell phones or other electronic devices. 

Photography, Audio and Video Recording

It is the policy of Fox Chase to comply with state and federal privacy and confidentiality laws; therefore, we do not permit the use of cell phones, cameras or any other electronic device to audio or video record patients, visitors, staff or the facility itself. This includes patient and staff conversations and/or phone calls. This is to protect the privacy of the patients.

Fox Chase is a Smoke-Free Campus

All Fox Chase Cancer Center buildings are smoke-free. Please respect our smoke-free policy. 

Security

We are constantly working to keep a safe environment. Our policies are for your safety. Security guards are on duty around the clock for your protection.

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