Insurance & Financial Information

Pay Online

Patients that received services at Fox Chase Cancer Center can now pay their hospital bills online. If you received care at a different Temple Health location, please reference your billing statement for payment information.

Pay Your Bill Online

Financial Hardships Due to COVID-19?

Temple Health understands the financial burden COVID-19 has placed on our community. We are here to support our patients during these unprecedented times.

During this time we are offering a zero dollar ($0.00) patient responsibility for the COVID-19 screening tests.

If you are have trouble paying your hospital bills or have questions regarding billing for COVID-19 testing please contact:

Customer Service at 888-378-0357
Monday–Friday, 8AM–5PM

Our staff are available to discuss all payment and financial options available.

Fox Chase Cancer Center accepts many health insurance plans. You should also contact your insurance company to go over your benefits and patient liability. Patient liability is what you might have to pay out-of-pocket and includes deductibles, co-payments, co-insurance and any care and services not covered by your health plan.

We are committed to working with you, your doctor and your insurance carrier to make sure you have full access to all the services provided by Fox Chase Cancer Center. Our staff is here to help, so you can focus on your cancer treatment and getting well.

  • Find out if Fox Chase accepts your health insurance plan
  • Learn about Hospital-Based Billing
  • Learn about billing, health insurance and financial assistance programs; or
  • Speak with a Fox Chase staff member about a billing concern or question.

Billing Process/Financial Responsibility

Services at Fox Chase Cancer Center’s Main Campus operate under one of two hospital licenses*: the Fox Chase Cancer Center hospital license and the Temple University Hospital license. Therefore, a single visit to the main campus may result in multiple doctor and hospital bills. Please be assured, you will not be charged twice for the same services. These bills represent your out-of-pocket expenses, such as co-pays, co-insurance and deductibles. For some services, a co-pay may be required at the time of service. Fox Chase and Temple University Hospital accept Visa, MasterCard, and Discover credit cards.

If you have questions on this, you should call 888-378-0357.

Contact our Financial Service Representatives

If you have any questions about your hospital or physician bill, please contact the following Fox Chase Cancer Center representatives.

Hospital Billing
9 am to 5 pm
Physician Billing

Financial Counselors


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