Due to a system-wide technology update, we are experiencing extremely high call volume. We appreciate your patience with our operators during this time. Thank you for choosing Fox Chase Cancer Center.
Medical Emergencies
If you have a medical emergency during weekday daytime hours, call the number your doctor or nurse has given you.
If you have a medical emergency on an evening or weekend, use Fox Chase Cancer Center's on-call system by calling 215-728-6900.
Ask for the nursing supervisor.
Fox Chase Cancer Center does not have an Emergency Room (ER). If it is a true emergency, please call 911. If you have an urgent need in between your doctor visits or treatments, you may be directed to Fox Chase's Direct Referral Unit (DRU). The DRU is overseen by the Hospitalist service. This area provides urgent care for Fox Chase outpatients upon referral by their primary Fox Chase medical, surgical, or radiation oncologist.
If you have a need between your doctor visits to be seen by your physician, please follow the directions below:
- Monday-Friday, 8:30 am-5 pm | 215-728-4300 (effective June 24, 2017, no Saturday hours)
Call the number your doctor or nurse has given you or one of the numbers above. He/she may send you to be seen in their clinic, the DRU at Fox Chase, your local emergency room, or Temple University Hospital – Jeanes Campus, which is next door to Fox Chase. Please follow the directions of where staff tell you to go for your urgent care. This will allow us to make sure you receive the treatment you need.
If you require urgent care on weekends, you may need to go to an emergency room that is in close proximity to your home, or to the Jeanes Emergency Room. Call 215-728-6900 to speak with the Fox Chase doctor on call. Should you elect to go to the Jeanes emergency room, then please let the staff know that you are a Fox Chase patient and your care team will be notified. - After Hours Hotline for Urgent Medical Issues
Call 215-728-6900 to speak with the Fox Chase doctor on call. He/she may send you to your local emergency room or Jeanes Hospital, which is next door to Fox Chase. Be sure to tell the Jeanes staff that you are a Fox Chase patient so the Fox Chase physician on call can be notified. If hospital admission is necessary, you will be admitted to Fox Chase.