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Fox Chase Cancer Center Earns High Marks on Federal Hospital Compare Report

December 19, 2016

PHILADELPHIA (December 19, 2016) – Fox Chase Cancer Center has received a four-star rating from the Centers for Medicare and Medicaid Services (CMS) in its latest Hospital Care report.

The Center was rated using more than 1,000 patient surveys on categories including its communication with nurses, communication with doctors, responsiveness of hospital staff, communication about medicines, and cleanliness of the hospital. 

“These scores demonstrate Fox Chase’s commitment to providing excellent and compassionate care to all patients who come through our doors,” said Richard Fisher, MD, president and chief executive officer at Fox Chase. “We are proud to exceed the state and national averages on so many of these scores.”

Of the patients surveyed, 97 percent said they would recommend Fox Chase to someone else.

CMS is an agency within the U.S. Department of Health and Human Services (HHS). Hospital Compare collects information about the quality of care at more than 4,000 hospitals and facilities across the country. The report is designed to help patients make decisions about where to get health care, and encourages hospitals to improve the quality of care they provide.

CMS, along with the Agency for Healthcare Research and Quality (AHRQ), developed the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey to provide a standardized way to measure patients' perspectives on hospital care. The HCAHPS Survey is administered to a random sample of patients continuously throughout the year. 

Fox Chase Cancer Center (Fox Chase), which includes the Institute for Cancer Research and the American Oncologic Hospital and is a part of Temple Health, is one of the leading comprehensive cancer centers in the United States. Founded in 1904 in Philadelphia as one of the nation’s first cancer hospitals, Fox Chase was also among the first institutions to be designated a National Cancer Institute Comprehensive Cancer Center in 1974. Fox Chase is also one of just 10 members of the Alliance of Dedicated Cancer Centers. Fox Chase researchers have won the highest awards in their fields, including two Nobel Prizes. Fox Chase physicians are also routinely recognized in national rankings, and the Center’s nursing program has received the Magnet recognition for excellence five consecutive times. Today, Fox Chase conducts a broad array of nationally competitive basic, translational, and clinical research, with special programs in cancer prevention, detection, survivorship, and community outreach. It is the policy of Fox Chase Cancer Center that there shall be no exclusion from, or participation in, and no one denied the benefits of, the delivery of quality medical care on the basis of race, ethnicity, religion, sexual orientation, gender, gender identity/expression, disability, age, ancestry, color, national origin, physical ability, level of education, or source of payment.

For more information, call 888-369-2427

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