The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our Patient Experience Ratings.
Ratings Breakdown
Overall Care
4.8
Explained Things Clearly
0.0
Showed Courtesy & Respect
4.9
Discussed Treatment Options
0.0
Recommend Provider
4.6
Patient comments
The reason I was not seen within 15 min of my appointment time was not provider's fault. After having my mammogram, it was decided to do an ultrasound. This was not scheduled. However, the staff did it anyway by squeezing me into schedule so I would not have to come back. I appreciated this very much. Therefore, I was late to see Dr. Castellanos and she saw me anyway. Everyone was very accommodating and did not show any signs of being annoyed with the changes or say anything negative. Staff was great.
Dr. Castellanos and her support team are really top notch!
Great Physician. Spoke to me in a manner I understood. She was caring and compassionate.
That my Doctor is truly concerned about my health