The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn more about our Patient Experience Ratings.
Ratings Breakdown
Overall Care
4.8
Explained Things Clearly
4.8
Showed Courtesy & Respect
4.8
Discussed Treatment Options
4.8
Recommend Provider
4.7
Patient comments
There are some small quirky things that are not easy to explain -- I don't see well out of my right eye -- and there's not an easy explanation for that: But Dr Shepard took time to talk with me about it; he took me seriously. There are just some quirky thinkgs that happen post surgery...
Dr. Did not engage with the patient, only with the caretaker. No neuro exam.
Although Dr Shepard had been running behind with previous emergencies, he did not rush the visit. He took time to explain my situation and answer questions. I felt that I had his full attention.
There aren't enough words to describe how much Dr Shepard means to me. He is an exceptional doctor and he has a great bedside manner. I will never forget what he's done for me.
Dr Shepard and his staff always give very good patient service