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Resource and Support Services

Boo’s Boutique

215-728-2627

This specialty shop helps patients during their cancer journey by offering breast forms, bra fittings, clothing, skincare products and more. There are also services providing wigs, head coverings, scarves and other accessories available to our patients. Go to FoxChase.org/wigs for more information.

Hours: Monday–Thursday, 9:30am–4pm 1st floor of Young Pavilion

Chapel

Our all-faith chapel is open to patients, caregivers and visitors. It is located on the 3rd floor behind the operator’s desk.

Hours: Open every day, 8am–8pm

Language Services

Fox Chase offers language services to patients who want to receive their healthcare information in a language other than English. These services are offered at no cost and include:

  • Clinicians and staff who speak many languages and are credentialed to talk with patients 

  • Face-to-face professional medical interpreters, including American Sign Language interpreters 

  • Video remote interpreters, especially for American Sign Language 

  • Special telephones (up to 239 languages) to connect you with a professional medical interpreter. These telephone units can be found throughout Fox Chase, including at our satellite offices. 

  • If you would like to receive your healthcare information in a language other than English, please tell our registration staff and remind your care team. 


Outpatient Pharamacy

215-728-3178 


The Fox Chase Cancer Center Pharmacy serves Fox Chase clinic patients and inpatients and carries a range of medication for their care, including oral specialty chemotherapy drugs often not readily available in local retail pharmacies. Oncology-trained pharmacists offer prescription medication counseling in a patient- friendly environment. We participate with most major insurers covering Pharmacy Benefits and Medicare Part D benefits. Contact your insurance company to determine your specific coverage. 
Hours: Monday–Friday, 9am–6pm 1st floor of Young Pavilion

Pastoral Care

215-728-2944 


The main goal of Pastoral Care Services is to offer a compassionate presence, provide spiritual and emotional support, and encourage hope. Oncology chaplains are available to visit patients in the hospital on a regular basis and upon request. 


Pet Visitation Program

215-728-2804

To give comfort, volunteers with pets visit patients throughout Fox Chase. Inpatients may ask for a pet visit through their nurse or by calling the volunteer department. Pet visits must be approved by a nurse and your roommate.

Reiki

215-728-2411

This form of energy healing relies on a gentle touch and simple transfer of energy to promote healing of the mind, body and spirit. Reiki is free for caregivers and patients. If you would like a reiki session, please call us with the date and time desired. Your request will be sent to the reiki practitioners. All efforts will be made to fill your request.

Resource and Education Center (REC)

215-214-1618 | FoxChase.org/rec | recstaff@fccc.edu

The Philip E. and Naomi P. Lippincott Resource and Education Center (REC) is a patient and family learning center. We offer accurate information you can trust to all Fox Chase patients and their families, people at high-risk, staff and the public. Our staff is here to help you learn more about cancer risk, prevention, screening and treatment, including clinical trials. If you need support services, we can
also refer you to other Fox Chase departments and programs or to local and national organizations. Resources include:

• Health educators onsite to help you

• Visitor computers with internet access and reviewed websites

• iPads, brochures, books, fact sheets and newsletters on health and cancer-related topics

• Charging stations for your phones and tablets

• Community resources

• Information about other Fox Chase programs, such as the Patient-to-Patient Network and MyFoxChase portal

We offer two convenient locations within the hospital:


• Young Pavilion hallway near the East Garage entrance


• Women’s Cancer Center lobby (This location offers printed materials only.)

Hours: Monday–Friday, 8am–4pm

Social Work Services

Services are free and confidential. For more information and/or assistance: 215-728-2668

Oncology social workers are available to help Fox Chase patients and their families. Social workers hold a master of social work (MSW) degree, which required them to complete two years of a graduate program in social work after completing their college studies. They are trained in how to help people deal with the many life changes that can result from having a chronic disease, like cancer. Our social work services team can help with:

• Worry and distress in response to your diagnosis and treatment


• Difficulty talking together as a family regarding your cancer diagnosis


• Counseling for you, your family and/or caregivers


• Talking to children about a parent’s cancer


• Effects of cancer on work, school and finances


• Managing the physical and emotional side effects of treatment


• Dealing with advanced cancer, facing uncertainty and survivorship issues


• Worsening prognosis and end-of-life discussions
• Communicating with doctors, nurses and other healthcare providers


• Advance medical directives, such as a living will and durable power of attorney for health care

• Counseling regarding the discharge planning process


• Navigating the healthcare system


• Figuring out if a support group would be helpful for you or your family


• Accessing community resources


• Discussing transportation options to and from the hospital for treatment

 

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