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Insurance & Financial Information

Fox Chase Cancer Center accepts many health insurance plans. You should also contact your insurance company to go over your benefits and patient liability. Patient liability is what you might have to pay out-of-pocket and includes deductibles, co-payments, co-insurance and any care and services not covered by your health plan.

We are committed to working with you, your doctor and your insurance carrier to make sure you have full access to all the services provided by Fox Chase Cancer Center. Our staff is here to help, so you can focus on your cancer treatment and getting well.

  • Find out if Fox Chase accepts your health insurance plan
  • Learn about Hospital-Based Billing
  • Learn about billing, health insurance and financial assistance programs; or
  • Speak with a Fox Chase staff member about a billing concern or question.

Billing Process/Financial Responsibility

Fox Chase will send two bills to your insurance company—one for the doctor’s services (Fox Chase Cancer Center Medical Group) and one for the hospital-based facility services (American Oncologic Hospital/Fox Chase Cancer Center). Once your insurance pays, you may get two bills from us. These bills represent your out-of-pocket expenses, such as co-pays, co-insurance and deductibles. For some services, a co-pay may be required at the time of service. Fox Chase accepts Visa, MasterCard, Discover and American Express credit cards.

If you have any questions about your hospital or physician bill, please contact the following Fox Chase Cancer Center representatives.

Louise Pollock
Financial Counseling
215-728-3162
Louise.Pollock@fccc.edu

Billing Inquiries: 888-378-0357
Hours to call: 9 a.m. to 5 p.m.