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Guest Services For Patients and Visitors

Dining Options

Fox Chase Cancer Center Cafeteria
Hours: Monday–Friday, 7am–2pm | 2nd floor of the Center Building

Coffee Cart
 Hours: Monday–Friday, 7am–2pm | West Building lobby

Terrace Café
 Hours: Monday–Friday, 7am–6:30pm; Saturday, 9am–4:30pm; Sunday, 11am–3pm 1st floor of the West Building near the West Garage entrance

Vending Machines
Cafeteria, 3rd floor, Infusion Waiting Area (near front entrance) and Radiation Oncology

Snack Shop at Jeanes Hospital 
Hours: Open every day, 7am–7:30pm | Jeanes Hospital Main Lobby

Food

• Meals are provided on a room-service basis. Patients can order meals and snacks at any time between 7am and 6:30pm. All patients will get a copy of the menu when they are admitted.

• Patients, family members or members of the care team can call 215-214-1700 to order meals for patients.

• We offer meal options for those with special diet needs, such as gluten-free, kosher, and halal meals.

• Your doctor may decide to limit your diet (i.e., liquid or soft). If you have any questions about your diet, please ask a staff member for more information.

• Guest trays for caregivers or visitors can be purchased for a small fee. To learn more, please see the patient menu.

Karen’s Korner Gift Shop

215-214-1617

Karen’s Korner sells women’s head scarves, gifts, cards, stamps, candy, Fox Chase-branded merchandise and other items. Money earned from sales goes to patient care at Fox Chase through the Friends of the Hospital of Fox Chase Cancer Center.

Hours: Monday–Friday, 9:30am–5:30pm | 1st floor of Young Pavilion

Money Machine/ ATM

An ATM is located on the first floor of the Young Pavilion behind the gift shop.

Nursing Station Phone Numbers

Nursing Station                      Phone Number

1 North Nursing Station              215-728-2785

1 Central Nursing Station           215-728-2605

1 South Nursing Station             215-728-2607

2 North Nursing Station            215-728-2715

2 South Nursing Station            215-728-2611

3 North Nursing Station           215-728-2603

3 South Nursing Station           215-728-2598

Main Hospital
                              215-728-6900

Intensive Care Unit                   215-728-6900

Patient phone numbers are displayed in the room. These numbers can be used to call the patient directly. Incoming calls are blocked after 9pm.

Placing Phone Calls

Patients are allowed to make free calls to our local calling areas and can call toll-free numbers.

To place a call within this area 
Dial 9, then the 10-digit telephone number

To call a toll-free number
 Dial 9, then 1, then the 10-digit number.

To call outside this area, including long distance 
Dial 9, then 0, and wait for the operator to help you with your billing.

Television

TV service is available 24 hours a day. You will not need to call to have it turned on. The TV service is billed from the date of your admission to the date of your discharge. Please keep the TV sound level low. We also ask that you use headphones. If you have any questions, please call 215-214-1777. To watch patient education videos, call ext. 8586 from you room phone.

Wireless Access

Free Wi-Fi is available throughout the Fox Chase Cancer Center campus. Choose FCCCguest in your device’s list of available wireless connections.

 

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