Support Services

At Fox Chase Cancer Center, we believe that cancer care goes beyond medical diagnosis and treatment. We offer an array of support services for patients and their families.

Nurse Navigators

With an expanded patient navigation program, women who become part of the Center's Breast Cancer treatment are offered individualized, compassionate care with a focus on wellness, stress reduction and quality of life and access to our full scope of research opportunities. Read more »

Social Work Services

215-728-2668
This department offers professional counseling and support for patients and families in coping with cancer at all stages of diagnosis and treatment. Practical problems are also addressed like transportation, accommodations for family members, nursing home placement, insurance and financial concerns.

Support Groups

Support groups are a free service to the community and are offered to Fox Chase Cancer Center patients, their families and to people receiving treatment elsewhere. More

Survivor Clinics

When patients complete treatment at Fox Chase, our relationship with them does not end there. Through our Survivor Clinics, our Advance Practice Clinicians, (APCs) continue to build their relationship with our patients after cancer treatment. Read more »

Additional Support Services

Cancer Information Service
1-800-4-CANCER

Trained cancer education specialists answer questions about cancer risks, prevention, diagnosis, treatment and related issues Monday through Friday from 9 a.m. - 4:30 p.m. This free service is part of a nationwide communications network sponsored by the National Cancer Institute. On request, free literature can be sent to your home.

Case Management Services
215-728-2919

Fox Chase employs registered nurse case managers who specialize in cancer care to help patients who are admitted to the Hospital. The case manager works with health team members and you to assess, plan, coordinate and monitor your options and services, but does not provide direct patient care. As your advocate, the case manager works with your insurer to get quality care outcomes and plan services to prepare you for discharge.

Language Translation Services
1-888-FOX CHASE (1-888-369-2427)

Fox Chase Cancer Center offers non-English speaking patients language translation services at no cost to the patient, as follows:

1. Language Line Services - Special phones are required for this service and they are available from the telephone operator, clinical manager's office in the Outpatient Department and in the clinical area at 8 Huntingdon Pike.
2. Employee Translators - The Hospital Administration has an updated list of employees proficient in various languages that may be available to act as an interpreter.
3. Sign Language - Social Services can arrange a sign language interpreter by calling 215-728-2668.

Nutrition Support Services
215-728-2597 or 215-728-4756

Nutrition Support Services provides nutrition assessment and evaluation for patients who are receiving specialized nutrition, enteral or parenteral feedings. The service is directed by a doctor who specializes in oncologic gastroenterology. Services are available to both inpatients and outpatients. Patients who are experiencing difficulty maintaining their weight during treatment, or have other nutrition questions or problems may make an appointment for an outpatient assessment.

Pain and Palliative Care Program (PPCP)
215-728-3544

While palliative care and hospice services overlap in their patient-centered philosophy of care, hospice care is designed for terminally ill patients who are no longer seeking curative therapies and have a life expectancy of six months or less. Palliative care — pain management — is provided at any time during a person's illness, often starting at diagnosis. It is frequently part of a curative, life-prolonging treatment. One of the few such centers in the nation, the staff develops an individual care plan to provide the fastest pain relief in the most effective way with the fewest side effects. Nurses are on call at all times, and provide intensive education and support for patients.
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Pastoral Care
215-728-2944

Spirituality is a key part of holistic care and all patients have the right of access to pastoral care. Through their ministry, chaplains offer compassion, hope and a healing presence to people during the diagnosis and treatment of cancer. Read more »

Physical Medicine and Rehabilitation
215-728-2592

Fox Chase offers a full range of rehabilitation services to appropriate patients who are evaluated and referred for treatment.
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Respiratory Care
215-728-3515

Registered respiratory therapists (RRT) and certified respiratory therapy technicians (CRTT), under the direction of a pulmonary physician, help patients minimize heart and lung disease symptoms and maximize their strength. Respiratory care services are also important in caring for the critically ill and providing valuable diagnostic information for doctors.

Volunteer Services
215-728-2560

By providing supplemental services to patients, families, staff and visitors, the Volunteer Services Department supports all activities of Fox Chase. Volunteers help with patient services, scientific research, pastoral care, hospice services and administrative services.
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